Multilingual Reservations Consultant (Korean/Bahasa/Japanese) - Work in Fiji with Sponsorship

Join Centrecom Pte Limited (OTCC) as a Multilingual Reservations Consultant and embark on an exciting career opportunity in our Fiji office! This role is perfect for fluent speakers of Korean, Bahasa Indonesia, or Japanese who are passionate about providing exceptional customer service and have a knack for building strong relationships.

In this role, you will be the primary point of contact for our clients, handling reservations, bookings, and inquiries with professionalism and efficiency. You will work closely with our team in Fiji to ensure seamless operations and a high level of customer satisfaction. This is a unique opportunity to work in an international setting and contribute to our global success story.

Based in Jakarta Pusat, you will be part of a dynamic team dedicated to delivering top-notch services. With a competitive salary package and the chance to work in a vibrant international environment, this role offers both professional growth and personal fulfillment.

📋 Tanggung Jawab Pekerjaan

• Handle all reservations, bookings, and inquiries from clients, ensuring a high level of customer satisfaction.
• Assist in the coordination of travel arrangements, including flights, accommodations, and tours.
• Provide multilingual support to clients, ensuring clear communication and understanding.
• Maintain accurate records of all reservations and client interactions.
• Work closely with the team in Fiji to ensure seamless operations and problem resolution.
• Stay updated on industry trends and best practices to continuously improve service quality.
• Assist in the organization of events and meetings, including venue selection and logistics.
• Provide exceptional customer service, ensuring clients feel valued and well-cared for.

🎓 Kualifikasi & Syarat

• Fluent in Korean, Bahasa Indonesia, or Japanese.
• Minimum of 2 years of experience in customer service, reservations, or a related field.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Proficiency in using reservation and customer relationship management (CRM) software such as Sabre, Amadeus, or similar.
• Ability to work independently and as part of a team.
• Bachelor's degree in Hospitality, Tourism, Business, or a related field is a plus.
• Previous experience working in an international setting is a plus.

🛠️ Keahlian

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