Floor Manager - Purwokerto (Hospitality & Tourism)

Join Richeese Factory, Indonesia's leading fast-food chain known for its delicious cheese-based menu, as a Floor Manager in Purwokerto. This is an exciting opportunity to lead a dynamic team in a high-energy hospitality environment while ensuring exceptional customer service. As a Floor Manager, you'll be the backbone of our Purwokerto location, overseeing daily operations, managing staff, and ensuring our high standards are met.

Richeese Factory is more than just a restaurant; it's a family. We're committed to providing a fun, supportive, and growth-oriented work environment. With multiple locations across Indonesia, we're looking for a passionate leader to join our team in Purwokerto. Bring your experience in hospitality management, and let's create memorable dining experiences together.

📋 Tanggung Jawab Pekerjaan

• Oversee daily operations and ensure smooth running of the restaurant
• Manage and train staff, including shift leaders and crew members
• Monitor food and beverage inventory, and ensure proper stock levels
• Handle customer complaints and ensure high levels of customer satisfaction
• Assist in the development and implementation of operational procedures
• Conduct regular inspections to ensure compliance with health and safety standards
• Work closely with the general manager to achieve departmental goals
• Participate in inventory counts and other store activities as needed

🎓 Kualifikasi & Syarat

• Minimum 3 years of experience in a similar role in the hospitality industry
• Proven ability to manage and train staff effectively
• Strong knowledge of food safety and health regulations
• Excellent communication and interpersonal skills
• Ability to work well under pressure and meet tight deadlines
• Familiarity with POS systems like Micros or similar
• Bachelor's degree in Hospitality Management, Business Administration, or related field
• Certification in Food Safety or Hospitality Management is a plus

🛠️ Keahlian

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